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Abstract

Details

The Economics of Disability
Type: Book
ISBN: 978-1-84950-031-9

Book part
Publication date: 10 May 2000

Abstract

Details

The Economics of Disability
Type: Book
ISBN: 978-1-84950-031-9

Article
Publication date: 1 July 2013

Dohyun Ahn, Yunjae Cheong and Kihan Kim

This study examines a way to enhance the effectiveness of commercials embedded in the telecasts of megasporting events. We hypothesise that embedded commercials are more likeable…

Abstract

This study examines a way to enhance the effectiveness of commercials embedded in the telecasts of mega sporting events. We hypothesise that embedded commercials are more likeable when the cues of the commercials match the motivations induced by the telecasts of sports games. Specifically, we posit that the telecasts of mega-sporting events induce motives of relatedness (rather than motives of competence) and that the advertisements embedded in these telecasts will be more effective when they appeal to the relatedness motive. The results support this hypothesis. Theoretical and practical implications are discussed and future research directions are provided.

Details

International Journal of Sports Marketing and Sponsorship, vol. 14 no. 4
Type: Research Article
ISSN: 1464-6668

Keywords

Article
Publication date: 1 August 1999

Nancy D. Albers‐Miller and Marla Royne Stafford

Examines differences in emotional and rational advertising appeal use across experiential and utilitarian services for 11 culturally diverse countries. Pooled across countries…

4542

Abstract

Examines differences in emotional and rational advertising appeal use across experiential and utilitarian services for 11 culturally diverse countries. Pooled across countries, rational appeals were found to be more dominant in utilitarian service advertising, while emotional appeals were used more heavily in experiential service advertising. On a country by country basis, utilitarian service advertisements consistently used a larger number of rational appeals, and experiential service advertisements contained more emotional appeals. Finally, culture appeared to influence the use of appeals more when the appeals were important to the service selling premise. That is, more variation across cultures was observed for emotional appeal use in experiential service advertising, and more variation was observed for rational appeal use in utilitarian service advertising.

Details

Journal of Services Marketing, vol. 13 no. 4/5
Type: Research Article
ISSN: 0887-6045

Keywords

Article
Publication date: 1 February 1999

Nancy D. Albers‐Miller and Marla Royne Stafford

The growth of international business, combined with an increase in the number of service offerings, underscores the importance of understanding effective promotional strategies…

27040

Abstract

The growth of international business, combined with an increase in the number of service offerings, underscores the importance of understanding effective promotional strategies for services versus goods in international markets. The current study examines advertising appeals for services and goods across four different countries: Brazil, Taiwan, Mexico and the USA. Results of a content analysis indicate that the use of rational and emotional appeals differs across both product type and country. It is suggested that culture plays a role in the use of the appeals and that the product type × country interaction is strongly reflected in Taiwanese and US advertising.

Details

Journal of Consumer Marketing, vol. 16 no. 1
Type: Research Article
ISSN: 0736-3761

Keywords

Article
Publication date: 1 December 2000

Nancy D. Albers‐Miller and Robert D. Straughan

Although services, in general, have increased in significance worldwide, financial services face a less encouraging future. Market saturation has led to a search for growth…

2348

Abstract

Although services, in general, have increased in significance worldwide, financial services face a less encouraging future. Market saturation has led to a search for growth opportunities. One approach has been to utilize traditional marketing techniques such as advertising. Another approach has been to expand into international markets. Managing the international advertising efforts of financial service firms is incredibly complex. This nine country study looks at consistency between advertising content and points of emphasis from financial strategy research. The comparison yields similarities and differences between critical managerial dimensions and themes in international financial service advertisements. Discussion of these findings and implications are provided.

Details

International Journal of Bank Marketing, vol. 18 no. 7
Type: Research Article
ISSN: 0265-2323

Keywords

Article
Publication date: 24 May 2011

Taejun (David) Lee, Wonjun Chung and Ronald E. Taylor

This paper aims to investigate how the US financial services organizations (FSOs) provided marketing information and the way they strategically used various appeals through their…

4520

Abstract

Purpose

This paper aims to investigate how the US financial services organizations (FSOs) provided marketing information and the way they strategically used various appeals through their advertising before and during the current financial crisis.

Design/methodology/approach

This takes the form of a content analysis examining a total of 2,480 financial services ads (FSA) in print magazines within two periods – the two years before the crisis (2005 to 2006) and the two years during the crisis (2007 to 2008).

Findings

This study showed three significant findings: because of the economic struggle, there was a significant decline across the two periods in the total number of yearly FSA; the economic crisis led to a significant increase in the use of informational message strategies across all FSOs; and financial value and atmospherics appeals were predominant after the crisis. However, each FSO used appeals in a different way.

Research limitations/implications

This study focused on only print media. A future research project aimed at other traditional media such as television and new media such as the internet or weblogs could provide additional analysis of financial advertising strategies.

Practical implications

The findings of this study suggest that FSOs may rely much more heavily on informational than on transformational approaches during an economic crisis. The findings may provide further valuable implications for non‐profit institutions and international marketers.

Originality/value

This study contributes in several ways to understanding of the strategic communicative reactions of FSOs during the crisis.

Details

Journal of Services Marketing, vol. 25 no. 3
Type: Research Article
ISSN: 0887-6045

Keywords

Article
Publication date: 1 February 2005

Young Sook Moon and Kara Chan

The objective of this study is to investigate to what extent advertising appeals in Hong Kong and Korea are different, and whether the differences between the two countries can be…

10138

Abstract

Purpose

The objective of this study is to investigate to what extent advertising appeals in Hong Kong and Korea are different, and whether the differences between the two countries can be attributed to the differences in nations' cultural characteristics. Hypotheses are drawn in relation to the two dimensions of Hofstede's framework – uncertainty avoidance and masculinity/femininity.

Design/methodology/approach

A sample of 803 prime‐time television commercials from the two countries was analyzed using Cheng and Schweitzer's classification of advertising appeals.

Findings

The results show that femininity is an important variable for explaining differences in advertising between Hong Kong and Korea. Both Hong Kong and Korean advertising show no difference in values of high uncertainty avoidance, although an appeal of high uncertainty avoidance was used more often in Korean advertising. However, values of low uncertainty avoidance are more prevalent in television commercials in Korea, a country of high uncertainty avoidance, than Hong Kong, a country of low uncertainty avoidance. It is also found that the correlation between product categories and cultural values is society‐based.

Originality/value

This study reveals that Hofstede's framework does explain cross‐cultural differences between Hong Kong and Korea and provides empirical evidences for the impact of value paradoxes on advertising in both countries, suggesting that Hofstede's framework and the value paradoxes provide a possible theory for testing the relationship of the society and its advertising content within a culture as well as across cultures.

Details

International Marketing Review, vol. 22 no. 1
Type: Research Article
ISSN: 0265-1335

Keywords

Article
Publication date: 1 October 1996

Nancy D. Albers‐Miller

Notes that more than 20 years of cross‐cultural comparative research results have suggested that advertising content varies between countries which are culturally dissimilar…

3397

Abstract

Notes that more than 20 years of cross‐cultural comparative research results have suggested that advertising content varies between countries which are culturally dissimilar. Tests the proposition that paired comparisons of countries will yield statistically significant differences for most country pairs. Reports that of the 55 country pairs used in this study, 100 per cent of the pairs resulted in statistically significant differences on at least nine of the 29 values examined and that subsequent analysis found that insignificant results can largely be attributed to cultural similarity. Points out, however, that even when countries are culturally similar, statistically significant results may still be found. Suggests that research which tests for between‐country differences may not be insightful without theoretical support for the comparisons.

Details

International Marketing Review, vol. 13 no. 5
Type: Research Article
ISSN: 0265-1335

Keywords

Article
Publication date: 7 October 2014

Daechun An

– The purpose of this study is to examine cross-cultural differences in the use of visual tangible cues in local corporate Web sites of six nations.

1617

Abstract

Purpose

The purpose of this study is to examine cross-cultural differences in the use of visual tangible cues in local corporate Web sites of six nations.

Design/methodology/approach

A quantitative content analysis was used to obtain a numerically based summary of visual tangible cues utilized in 207 Web sites of global service corporations.

Findings

A clear pattern of differences was observed in the major visual functions (literal vs symbolic), the use of photographs vs illustrations and the utilization of interactive elements between two groups of nations. Eastern visuals tend to rely more on symbolic visuals performing association function, mixed use of photographs and illustrations and customer endorsement, whereas Western visuals are more likely to perform literal functions, use photographs and feature customer–employee interactions.

Practical implications

International services marketers who are planning a global campaign on the Web can benefit by using differentiated visual strategies, which reflect unique cultural characteristics of a target market.

Originality/value

This study adds a new contribution to an international account of Web services advertising in maintaining a comprehensive understanding of contemporary use of visual tangibles cues. It could benefit global services advertisers with both practical and theoretical implications, for no systematic studies have ever touched the visualization strategies on the Web.

Details

Journal of Services Marketing, vol. 28 no. 7
Type: Research Article
ISSN: 0887-6045

Keywords

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